COVID-19 protocols: we're back - but doing things differently
Appointment-only system
all visits are strictly by appointment only - that includes spectacle collections and repairs
please always phone ahead before coming down to see us
to help maintain social distancing, we are limiting the number of people in the practice at any one time
when attending, please come alone where possible
Protecting our clients and staff
hand sanitisers are provided for use when entering the practice
please wear a face mask for the duration of your visit - either bring your own or use one provided by us
our staff will be wearing face masks too, as well as other PPE, like gloves, disposable aprons and face visors
Safe practice environment
we are taking all appropriate measures to ensure our practice environment remains as hygienic as possible
work surfaces, practice furniture and spectacle frames are all sterilised between patient visits
perspex protective screens are installed at our reception and dispensing desks
Contact lens home-deliveries
to help control the number of people visiting, we would ask you not to come into the practice to order contact lenses
instead, simply give us a call or send an email and we can arrange to have your lenses delivered direct to the doorstep
The resumption of eyecare services following lockdown is a welcome step back on the road to normality. However, we do recognize that things are not the same and that visits to our practice will feel different for quite some time.
Thank you for your patience and understanding and we look forward to seeing you again soon.
